1. What data we may collect
If you contact us through the form or any other channel shown on the website, we may collect basic details such as your name, company, email address or the information you choose to include in your message.
We do not ask for more information than necessary. We only use the data reasonably required to reply and assess whether we can help.
2. Why we use that data
We use your data to reply to requests, prepare an initial assessment, continue commercial conversations related to our services and follow up on a request started by you.
We do not use this information for unrelated purposes or to send irrelevant communications.
3. Legal basis
We process your data because you voluntarily provide it when contacting TeideSystems or requesting information about our services. In some cases, processing may also rely on our legitimate interest in continuing a professional conversation initiated by the user.
4. How long we keep it
We keep personal data only for as long as needed to respond to your request, maintain a commercial relationship if it continues or comply with legal obligations when applicable.
If the conversation does not move forward, we aim not to retain the information longer than necessary.
5. Who we share it with
We do not sell personal data or share it with third parties for advertising purposes. Data may only be accessed by technical providers that are necessary for the normal operation of the website or email, always under appropriate confidentiality and security measures.
If legally required, information may also be disclosed to competent authorities.
6. Your rights
You may request access to your data, correction, deletion, restriction of use or objection to processing where applicable. You may also request portability when legally available.
To do so, simply contact us and clearly state your request. We will respond within a reasonable period.
7. Security and updates
We apply reasonable measures to protect information against unauthorized access, loss or misuse. Even so, no system is entirely infallible, so we periodically review and improve those measures.
We may update this policy if the website, forms or applicable rules change. When that happens, the revised version will be published on this page.